SIOUX FALLS, S.D. – Workers installing a light pole in Missouri cut into a fiber line, knocking out 911 service for emergency agencies in Nebraska, Nevada and South Dakota.
The source of the outage was reported Thursday by the company that operates the fiber line. The line was damaged Wednesday in Kansas City, Missouri.
The damage resulted in the loss of 911 service in three states. Problems with 911 calls in a Texas city along the U.S. border with Mexico were unrelated, but the widespread outage created concerns about what was causing the problems.
On Wednesday night, the outages created confusion for people trying to reach several communications agencies.
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