TROY, Mich. – New airport rankings by JD Power puts Minneapolis-St. Paul International at number one in the “mega” airport category.
Those are U-S airports with at least 33 million passengers per year. MSP ranked highest in passenger satisfaction with 800 points on 1,000 point scale. The study ranks airports on their terminal facilities, arrival and departure, baggage claim, security check, check-in baggage, and food, beverage, and retail.
San Francisco International ranked second while Detroit and JFK in New York tied for third.
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