According to annual surveys of new car buyers, those who had positive feelings about the intuitiveness of their vehicle’s controls have fallen from 79 percent in 2015 to just 56 percent as of 2024. This trend is also holding steady for driver perceptions of dashboard displays and screen interfaces. Some problems seem to be the result of over-engineering. Owners of battery electric vehicles reported 0.2 per 100 vehicles having difficulty using their door handles. As of 2020, this figure is now much higher at a rate of 3.1 problems per 100 vehicles.
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