Taco Bell has done it, coming in with the fastest average drive-thru service time at 194.16 seconds, according to QSR’s annual survey. The average drive-thru experience came in at 244.86 seconds, with some better (KFC, 206.41 seconds) and some worse (McDonalds, 271.81 seconds). The perennial standout is Chick-Fil-A, which has a 298.27-second average service time and another 181.15-second average wait time on top of that, with customers waiting 479.42 seconds (about 8 minutes) in total to get from the end of the queue to food.
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